Client Relationship Executive

Job Summary

We are looking for a proactive and result-oriented Client Relations Executive to develop and maintain strong relationships with clients in the hospitality industry. The candidate will be responsible for identifying new business opportunities, visiting clients, promoting company services, maintaining existing accounts, and supporting business growth. The ideal candidate must have excellent communication and relationship-building skills, a willingness to travel for client visits, and a valid driving license with access to a vehicle.

Key Responsibilities

• Identify and approach potential clients in the hospitality industry, including hotels, restaurants, resorts, and other relevant businesses.
• Develop and maintain strong relationships with existing and prospective clients.
• Conduct regular client visits to understand business needs and promote company services.
• Generate new business opportunities through networking, referrals, market research, and direct client outreach.
• Follow up with clients, prepare proposals, and coordinate business meetings to convert leads into business.
• Maintain regular communication with clients to ensure satisfaction and long-term business relationships.
• Achieve assigned business development targets and contribute to company revenue growth.
• Coordinate with internal teams to ensure timely service delivery and effective client support.
• Maintain client databases, visit reports, sales pipelines, and follow-up records.
• Monitor market trends, competitor activities, and new business opportunities within the hospitality sector.
• Handle client queries, resolve concerns, and ensure professional relationship management.

Required Qualifications and Experience

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
• 1–3 years of experience in client relations, business development, sales, or customer relationship management.
• Experience working with hotels, restaurants, resorts, or other hospitality businesses will be an advantage.
• Must possess a valid driving license and own a two-wheeler or four-wheeler for client visits.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Ability to identify business opportunities, build networks, and convert leads into clients.
• Willingness to travel regularly for client meetings and business development activities.
• Proficiency in MS Office and client reporting tools.