Client Relationship Executive

Job highlights

• 1-4 years B2C sales experience, preferably in jewelry; Bachelor's degree, preferably B.Tech; strong phone closing skills
• Generate leads via cold calling, showcase luxury products, build client relationships, meet sales targets, maintain CRM records

Roles and Responsibilities

• Make outbound calls to generate leads through cold calling, telemarketing, and telesales.
• Identify potential customers' needs and provide solutions by showcasing products such as jewelry, watches, and other luxury items.
• Build relationships with existing clients to increase repeat business and referrals.
• Meet daily/weekly targets set by management for lead generation, conversion rates, and customer satisfaction.
• Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

• 1-4 years of experience in B2C sales or related field (jewelry industry preferred).
• Bachelor's degree in any discipline (preferably B.Tech in Computers).
• Excellent communication skills with ability to handle high-pressure situations effectively.
• Strong convincing power to close deals over phone calls.