Client Relationship Executive

Job highlights

• Experience in client relationship management with strong communication and coordination skills
• Build and maintain client relationships, coordinate project updates, handle client queries, and identify business opportunities
• Competitive salary package with performance-based incentives

Perks and Benefits

• Competitive salary package.
• Performance-based incentives, where applicable.
• Opportunities for professional growth and career development.
• Supportive and collaborative work environment.
• Exposure to client management and business development activities.

Job Summary

We are looking for a professional and customer-focused Client Relationship Executive to build and maintain strong relationships with clients, understand their requirements, coordinate with internal teams, and ensure a positive client experience throughout the project lifecycle.

Key Responsibilities

• Build and maintain strong relationships with existing and prospective clients.

• Communicate with clients to understand their requirements, expectations, and feedback.

• Coordinate with internal teams to ensure timely updates on project progress and deliverables.

• Follow up with clients regarding meetings, proposals, quotations, and ongoing projects.

• Address client queries and coordinate with relevant departments to resolve issues promptly.

• Maintain client databases, records, and communication reports.

• Identify opportunities for repeat business, referrals, and customer retention.

• Schedule client meetings and prepare regular follow-up reports.

• Ensure professional communication and high levels of client satisfaction.

• Preferred Candidate Profile

• Excellent verbal and written communication skills.

• Good interpersonal, negotiation, and relationship-building abilities.

• Strong follow-up, coordination, and organizational skills.

• Basic knowledge of MS Office and Excel.

• A positive attitude with a client-oriented approach.

• Ability to work independently and coordinate effectively with teams.

• Freshers with good communication skills are welcome to apply.

Skills Required

• Client relationship management
• Communication and presentation
• Problem-solving and conflict resolution
• Client follow-up and coordination
• Time management and multitasking