Client Relationship Executive

About EduKyu

EduKyu is a dynamic and rapidly growing educational technology company dedicated to empowering individuals in their career development journey. We believe in the transformative power of education and mistrive to provide the best courses and guidance to students and professionals alike.

Role Overview:

EduKyu is seeking a passionate and driven Career Development Specialist to join our team. As a key member of our organization, you will be responsible for guiding students and professionals toward the most suitable courses for their career growth.

Skills Required:

• Good communicator.

• Able to identify & resolve the query at the same time.

• Multitasker and able to manage different tasks.

• Strong organization skill Interpersonal skills.

• Patience & ability to handle pressure.

• Competency in sales.

• Self-motivated and goal-oriented, desire to deliver results.

• Passionate about sales.

• Ability to adapt and grow in a competitive environment.

Roles & Responsibilities:

• Answering phones & handling complaints by providing appropriate solutions and alternatives within the time.

• Maintaining & building the client relationship.

• Follow up with the customers to ensure resolutions and all guidelines & policies.

• Planning Customer Relationship strategies designed to retain existing Clients.

• Building and maintaining profitable relationships with key clients.

• Understanding key customer individual needs and assisting the existing candidates for smooth completion of the program.

• Solving student queries to get the course completed in the stipulated time.

• Generating Business from existing customers.