Client Relationship Manager

JOB DESCRIPTION Client Relationship Manager

Department: Client Relations / Business Development
Position: Client Relationship Executive
Employment Type: Full-Time
Location: Office-Based

About the Role

We are looking for a confident, professional, and result-oriented Client Relationship Manager to manage client relationships, understand their recruitment requirements, coordinate with internal teams, and ensure smooth delivery of recruitment services.

Key Responsibilities

• Develop and maintain strong relationships with existing and potential clients.
• Communicate with schools, companies, and organizations to understand their staffing and recruitment requirements.
• Follow up with clients regarding vacancies, candidate profiles, interviews, selections, and joining status.
• Coordinate between clients and the recruitment team to ensure timely candidate deployment.
• Handle client queries, feedback, and service-related concerns professionally.
• Generate new business opportunities through calls, follow-ups, references, and professional networking.
• Maintain regular communication with clients and ensure long-term business relationships.
• Prepare and maintain client records, vacancy details, follow-up reports, and communication records.
• Negotiate and discuss service terms, requirements, and commercial aspects with clients when required.
• Achieve assigned targets for client acquisition, vacancy generation, and business development.
• Work closely with the recruitment team to ensure client requirements are fulfilled effectively.
• Provide regular updates to management regarding client activities and business progress.

Candidate Requirements

• Graduate in any discipline.
• Freshers and experienced candidates can apply.
• Excellent communication and interpersonal skills.
• Good spoken and written English.
• Confident personality with a professional approach.
• Good convincing, negotiation, and follow-up skills.
• Basic knowledge of MS Office, email, and Google Sheets.
• Ability to handle multiple clients and tasks simultaneously.
• Target-oriented and willing to take initiative.
• Prior experience in recruitment, client coordination, sales, business development, or consultancy will be an advantage.

Preferred Skills

Communication | Client Handling | Follow-Up | Business Development | Negotiation | Recruitment Coordination | MS Office | Teamwork

Key Performance Indicators (KPIs)

• Number of active clients managed.
• New clients acquired.
• New vacancies generated.
• Client conversion and retention.
• Timely follow-up and response rate.
• Recruitment closures and successful candidate joining.
• Client satisfaction and feedback.

What We Offer

• Professional and growth-oriented work environment.
• Training and guidance for freshers.
• Performance-based growth opportunities.
• Opportunity to build expertise in client management and recruitment.
• Career growth within the organization.

Ideal Candidate: A proactive, well-spoken and relationship-focused professional who can confidently communicate with clients, generate recruitment requirements, and build long-term business relationships.

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person