Client Relationship Manager

Client Relationship Manager

Position: Client Relationship Manager
Employment Type: Full-Time

Job Summary

We are looking for a confident, professional, and customer-focused Client Relationship Manager to manage and strengthen relationships with existing and prospective clients. The ideal candidate should have excellent communication and interpersonal skills, a positive attitude, and the ability to understand client requirements and provide appropriate solutions.

Educational Qualification

• Bachelor’s degree in any discipline from a recognized university.
• Candidates with a degree/diploma in Business Administration, Marketing, Sales, Commerce, Finance, or a related field will be preferred.

Key Responsibilities

• Build and maintain strong, long-term relationships with clients.
• Understand client requirements and provide suitable solutions.
• Handle client queries, concerns, and feedback professionally.
• Coordinate with internal teams to ensure timely delivery of products/services.
• Follow up with existing and potential clients.
• Maintain accurate client records and update CRM/database regularly.
• Support sales and business development activities.
• Ensure high levels of client satisfaction and retention.
• Prepare regular reports on client interactions and follow-ups.

Required Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Good negotiation and problem-solving skills.
• Customer-oriented approach with a professional personality.
• Good knowledge of MS Office and basic CRM tools.
• Ability to work independently as well as in a team.
• Good follow-up and organizational skills.

Experience

• Freshers may apply if they have strong communication and interpersonal skills.
• Prior experience in client servicing, customer relationship management, sales, business development, or account management will be an advantage.

Ideal Candidate

The ideal candidate should be well-presented, confident, polite, proactive, and comfortable interacting with clients. She should be able to manage multiple clients effectively while maintaining professional relationships and achieving organizational goals.

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person