Client Relationship Manager

We’re Hiring: Client Relationship Manager
We are looking for a Client Relationship Manager (CRM) who can build strong relationships with our existing clients and ensure excellent service throughout the client journey.

Key Responsibilities
Manage and follow up with clients after order confirmation.
Ensure excellent after-sales service and maintain strong client relationships.
Regularly collect genuine client feedback and identify areas for improvement.
Coordinate with clients from order placement through payment collection.
Understand and resolve client queries, concerns, and service-related issues.
Guide clients/participants regarding company products and services.
Act as the primary point of contact for client complaints and coordinate with the concerned team for resolution.
Proactively follow up with clients and ensure timely closure of their requirements.
Build trust and maintain long-term relationships with existing clients.
Work closely with internal teams to ensure a smooth client experience.

What We’re Looking For
Polite, professional, and customer-focused personality.
Strong follow-up and relationship management skills.
Excellent verbal and written communication skills.
Ability to understand client situations and respond appropriately.
Proactive approach with a strong sense of ownership.
Good understanding of products/services and ability to explain them clearly.
Comfortable communicating with clients regularly through calls and messages.
Strong problem-solving and coordination skills.
Ability to manage multiple clients and follow-ups effectively.

Location Requirement
Candidates should ideally be located within 30–45 minutes of our office, as this role requires regular coordination with the team and clients.

How to Apply
Interested candidates can share their updated resume at:
[email protected]
Please mention “Client Relationship Manager” in the subject line.
We’re looking for someone who is proactive, dependable, client-focused, and passionate about building long-term relationships.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person