Jobnex India Llp
Client Relationship Manager
Skills
23 days ago
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Important information
Contract type:
Permanent
Location:
Delhi, India
Work mode:
Onsite
Published on:
1 October 2026
What they need
Key Responsibilities:
Build and maintain relationships with customers.
Handle customer queries, complaints, and feedback.
Follow up with leads and existing customers.
Coordinate with sales and operations to resolve issues.
Maintain customer records and follow-up details.
Identify cross-selling and up-selling opportunities.
Monitor customer satisfaction and retention.
Prepare basic reports on customer interactions and follow-ups.
Required Skills:
Bachelors degree or Undergraduate ( with experience)
15 years of experience in CRM, sales, or customer service.
Good verbal and written communication.
Strong interpersonal and problem-solving skills.
Good follow-up and organizational abilities.
Customer-oriented and proactive approach.
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