Client Relationship Manager

Job highlights

• Experience in customer relationship management and after-sales service
• Manage customer relationships, provide after-sales support, collaborate with teams, and analyze customer satisfaction data

Roles and Responsibilities

• Manage customer relationships through effective communication, ensuring high levels of customer satisfaction.
• Provide exceptional after-sales service to resolve customer issues promptly and efficiently.
• Develop strong relationships with customers by understanding their needs and preferences.
• Collaborate with internal teams to ensure seamless execution of sales orders and deliveries.
• Analyze data to identify trends and areas for improvement in customer satisfaction ratings.