Client Relationship Specialist

About Us

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market

Responsibilities:

• Identifying and qualifying leads through existing client list and ensuring they meet specific criteria for sales engagement.
• Building and maintaining strong relationships with both new and existing customers to understand their needs and preferences.
• Working with other teams to optimize the sales process, including lead generation, nurturing, conversion, and closing.
• Tracking key metrics, analyzing sales performance, and identifying areas for improvement.
• Collaborating with marketing, product, and other teams to align on sales goals and strategies.
• Following up with customers to ensure their satisfaction and identify opportunities for additional sales.
• Perform any ad-hoc tasks assigned by superior.

Requirements:

• At least 2 years’ experience in a sales role, preferably in a conversion-focused
• environment.
• Familiarity with sales methodologies and best practices.
• Strong track record of achieving sales goals.
• Possess strong interest working in financial markets.
• Fluent in Mandarin & English (written & spoken).
• Excellent communication, interpersonal and analytical skills