Client Retention Officer

Client Retention Officer

Job Description

GABS Financial Services Limited is seeking a Client Retention Officer to promote our investment products and drive business growth through effective client engagement and retention strategies.

Key Responsibilities

• Identify clients’ needs and recommend suitable financial products and services.

• Address client enquiries, complaints, and concerns promptly and professionally.

• Promote our investment products and follow up with clients on their investments.

• Maintain accurate client records and prepare reports on client engagement and retention activities.

Requirements

• B.Sc. or HND in any field of study

• Excellent communication, interpersonal, and relationship management skills.

• Good negotiation and persuasion skills.

• Ability to build trust and maintain long-term client relationships.

Pay: From ₦250,000.00 per month

Location:

• Abuja (Required)

Work Location: In person