Client Service Administrator

We’re partnering with a respected financial services organisation on a major customer support project, and we’re looking for organised, customer‑focused people who can balance call‑centre style service with accurate administrative processing.

If you’re considerate, detail‑driven and comfortable working across multiple systems, this is a great opportunity to support a brand that genuinely values care, professionalism and customer trust.

What you’ll be doing

• Handling inbound and outbound customer enquiries with clarity and empathy
• Responding to written enquiries, deletion requests and closure requests
• Processing customer information and updating records accurately
• Following structured workflows and compliance requirements
• Supporting back‑office tasks such as checking batch closure jobs and assisting with exception handling
• Working closely with internal teams to resolve issues efficiently

Who we’re looking for

• Experience in customer service, call centre, client support or admin
• Financial services background helpful, but not essential
• Strong written and verbal communication skills
• High attention to detail — you’re someone who gets things right the first time
• Conscientious, considerate and brand‑aware
• Comfortable working in a structured, process‑driven environment**.**

If this sounds like you, then please apply.