Client Service & Data Quality Analyst (Junior)

About us:

EuroCTP is a Dutch company which aims to facilitate access to EU real time market data for equities and ETFs. To do so, we are building a reliable, compliant real time consolidation of EU data, attached with related services designed for and with the market community.

EuroCTP has been selected by the European Securities and Markets Authority (ESMA) as the first consolidated tape provider (CTP) for Shares and ETFs in the European Union.

EuroCTP was incorporated on August 23rd, 2023, in the Netherlands. Its shareholders are 14 European exchanges and exchange groups, operating regulated markets in 25 EU countries.

About the role:

EuroCTP BV is seeking a Client Service & Data Quality Analyst for our European Consolidated Tape Platform, focused on equities and ETFs. This role involves overseeing day-to-day monitoring of the operations (checks, alerts, incidents, testing, etc.), contributors onboarding support, clients inquiries, etc.

Responsibilities include continuous monitoring of data quality across referential, real-time, and historical datasets, investigating any anomalies and coordinating their resolution to uphold the accuracy and integrity of the tape. Analysts will also be given project manager roles on various strategic topics for EuroCTP.

This role reports to the Head of Business Operations.

Working in an ambitious international operating start-up culture, performing in a complex and fast changing world of Market Data systems and processes. Excellent career opportunity for a top performing, operations and service minded financial market professional and team player.

Location:

Europe with preference for Amsterdam, Netherlands or Paris, France

Responsibilities:

• Client Support & Onboarding
• Incident Triage & Escalation
• Data Quality Monitoring
• Billing Reconciliation & Revenue Redistribution
• Service Tools & Process Adherence
• Creating Business Requirements for Business Operations and testing new functionalities
• Process Improvement & Compliance Alignment

Candidate requirements:

• Strong understanding of financial market infrastructure, particularly related to equities and ETFs.
• Familiarity with real-time and post-trade data management processes.
• Experience with operational reporting and analysis, including the development of KPIs and performance metrics.
• Experience with licensing or entitlement management tools is highly advantageous.

At least experience in two of these domains:

• Experience in managing system-supported reference data and ensuring data quality control is a plus.
• Proficiency in data management tools and systems, including those used for reference data and data quality control.
• Familiarity with market data concepts and systems – experience with data feeds, reference data, or trade reporting processes is desirable.
• Experience in an operational role dealing with data administration, billing/revenue operations, or financial reconciliation, preferably in a market data, fintech, or financial services context.
• Hands-on experience with incident management and support tools (e.g., ServiceNow) and monitoring dashboards for data quality.
• Demonstrable knowledge of European financial regulations, particularly those impacting equities and ETFs.

Other requirements include:

• Ability to work in a shift rotation covering extended business hours (between 07:00 and 19:00 CET), including the flexibility to adapt to changing schedules as needed.
• Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously.
• Ability to work effectively in a fast-paced, dynamic environment.
• Excellent problem-solving skills, with a proactive and solutions-oriented mindset.
• Strong communication skills, both verbal and written, with the ability to convey complex information clearly to both technical and non-technical audiences.
• High level of attention to detail, particularly in relation to data quality and operational processes.
• Master’s degree in Finance, Engineering or equivalent. Professional certifications (e.g., ISO) are a plus.
• Fluent in English; additional European languages are a plus.

Career development:

This role at EuroCTP BV offers the opportunity to develop management skills further, with the potential to advance into senior leadership positions within the organization. Diversity, continuous learning and professional development are encouraged, with support for relevant certifications and training.

How to apply:

• Please send your CV to [email protected]
• A short cover letter explaining your interest in the role is appreciated but not required.