Tandym Group
Client Service Assistant - Bilingual Spanish
1 month ago
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Important information
Contract type:
Freelance / Contract
Location:
Napa, CA, USA
Work mode:
Onsite
Published on:
25 September 2026
What they need
A professional services organization in California is seeking a Client Service Assistant Receptionist to provide bilingual front desk support and administrative assistance in a professional, client-focused environment.
About the Opportunity:
- Schedule: Monday to Friday
- Hours: 8:30am to 5pm
- Setting: In-office
Responsibilities:
- Provide front desk coverage and serve as the primary point of contact for visitors, callers, and Spanish-speaking clients.
- Answer and route incoming calls, greet guests, manage sign-ins, and maintain a welcoming reception area.
- Support case management teams with administrative tasks, including forms, records, correspondence, and database updates.
- Perform clerical duties such as filing, scanning, copying, mailing, data entry, and document tracking.
- Maintain organized files, support office coordination, and handle multiple priorities with accuracy and professionalism.
Qualifications:
- At least 3 years of clerical, administrative, customer service, or office support experience
- High School Diploma / GED
- Bilingual fluency in English and Spanish, both verbal and written
- Proficiency with Microsoft Word and general office software
- Strong knowledge of filing systems, record keeping, and office procedures
Desired Skills:
- Experience with Microsoft Office 365, including Outlook and Excel
- Background using online document storage systems
- Experience scanning, uploading, and maintaining client or office documents
- Strong organizational, multitasking, and time management skills
- Ability to draft professional correspondence and maintain accurate documentation
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