Client Service Assistant

About the Position

Merixcen is looking for a friendly, dependable, and motivated Client Service Assistant to join our Charlotte team. This entry-level position supports daily client service activities and helps ensure clients receive professional, organized, and responsive support.

Responsibilities

• Assist with day-to-day client service activities
• Respond professionally to client questions and service-related requests
• Listen carefully to client needs and help identify appropriate solutions
• Provide accurate information according to established company guidelines
• Support team members with routine client service tasks
• Maintain a positive and professional attitude
• Meet established service and performance expectations

Qualifications

• High school diploma or equivalent
• Strong verbal and written communication skills
• Excellent listening and problem-solving abilities
• Friendly and professional personality
• Reliable and punctual
• Comfortable learning new systems and procedures
• Strong teamwork skills

What We Offer

• $19-$28 per hour
• Paid training
• Full-time employment
• Career growth opportunities
• Professional development
• Mentorship and hands-on training
• Supportive team environment
• Opportunities for advancement