Client Service Assistant (General Admin)

A services organization is seeking a Client Service Assistant (General Admin) in Santa Rosa, CA.

About the Opportunity:

• Schedule: Monday to Friday
• Hours: 8:30am to 5pm
• Setting: Onsite office

Responsibilities:

• Provide administrative support to case management staff and service coordinators.
• Maintain client records, electronic databases, and tracking systems with accuracy.
• Process forms, documentation, consents, and case-related paperwork.
• Perform data entry, scanning, filing, copying, mail handling, and document preparation.
• Respond to inquiries, route requests, and support front-office and reception coverage as needed.

Qualifications:

• 3+ years of administrative, clerical, office support, or customer service experience
• High School Diploma / GED
• Proficiency with Microsoft Office, including Word and Outlook
• Strong organizational and time management skills with a high level of attention to detail
• Excellent written and verbal communication skills

Desired Skills:

• Bilingual
• Experience supporting case management, healthcare, social services, nonprofit, government, or human services programs
• Experience working with client records, databases, or regulatory documentation
• Proficiency with Excel, Adobe Acrobat, and document storage systems