Client Service Coordinator

Overview

We are seeking a dynamic and organized Client Service Coordinator to join our team and elevate the client experience through exceptional service and efficient office management. This role is vital in ensuring smooth communication between clients and internal teams, managing administrative tasks, and maintaining an organized, welcoming environment.

Interested in joining our team? Send email with your contact information (name and phone number) to [email protected], and we'll get in touch with you.

Responsibilities

• Serve as the first point of contact for clients via phone, email, and in-person interactions, demonstrating professional phone etiquette and excellent customer service skills
• Support office operations by handling data entry, filing, proofreading documents, and managing calendars with calendar management tools
• Assist with front desk duties including greeting visitors, managing appointments, and ensuring a welcoming environment
• Coordinate communication between clients and internal teams to facilitate smooth project workflows and timely responses
• Perform clerical tasks such as typing correspondence, preparing reports, and supporting administrative projects with high accuracy and attention to detail

Experience

• Prior office management or administrative experience is required; familiarity with office environment procedures is highly valued
• Proven customer service experience demonstrating strong communication skills both over the phone and in person
• Technical proficiency with computer literacy including data entry, spreadsheets, filing systems, and document proofreading
• Experience handling multi-line phone systems, calendar management, and client communication is preferred
• Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced setting

We'd love to hear from you! Send your contact details, including your name and phone number, to [email protected], and our team will reach out.

Pay: $24.87 - $29.54 per hour

Benefits:

• Dental insurance
• Retirement plan
• Tuition reimbursement

Work Location: On the road