Client Service Coordinator

Job Overview

We are seeking a dynamic and organized Client Service Coordinator to join our team! In this vital role, you'll serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. Your energetic approach will help foster positive relationships, streamline office operations, and support our commitment to exceptional customer service. This position offers an exciting opportunity to utilize your administrative expertise and communication skills in a fast-paced, supportive environment.

Duties

• Manage multi-line phone systems, answer inquiries promptly, and direct calls to appropriate departments or team members
• Provide outstanding customer support by addressing client questions, scheduling appointments, and resolving issues efficiently
• Maintain accurate data entry records using productivity software such as Microsoft Office and spreadsheets
• Oversee office management tasks including filing, document processing, and calendar management to ensure smooth daily operations
• Utilize QuickBooks for basic bookkeeping tasks like invoicing and expense tracking when necessary
• Coordinate front desk activities, greet visitors professionally, and ensure a welcoming environment
• Support administrative functions such as word processing, typing correspondence, and managing client communication channels

Qualifications

• Proven office management or administrative experience with strong organizational skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry
• Technical proficiency with computer literacy including familiarity with QuickBooks and productivity software
• Excellent phone etiquette and communication skills; bilingual abilities are a plus for serving diverse client needs
• Prior experience in customer service or front desk roles demonstrating strong interpersonal skills
• Ability to handle multiple tasks efficiently with effective time management and prioritization skills
• Office experience involving clerical tasks such as filing, calendar management, and document processing

Join us to be part of a vibrant team dedicated to delivering exceptional client service! Your enthusiasm, organizational talent, and technical skills will make a meaningful impact while providing you with opportunities for growth in a supportive environment.

Pay: $25.80 - $31.07 per hour

Expected hours: 45.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Los Angeles, CA 90060