Client Service Coordinator

Customer Service Coordinator – Sales & Client Relations

Full-Time | Onsite | Entry-Level | Training Provided

Location: Charlotte, NC
Job Type: Full-Time
Work Setting: In Person — Not Remote

About the Role

Are you a strong communicator who enjoys meeting new people, building relationships, and creating positive customer experiences?

We’re looking for an enthusiastic, people-oriented Customer Service Coordinator to join our team. This entry-level opportunity is ideal for individuals interested in customer service, sales, client relations, marketing, branding, and promotions.

In this customer-facing role, you’ll interact directly with customers, represent client brands professionally, communicate product and service information, and support customer engagement and sales initiatives. No previous experience is required. Training and ongoing coaching are provided.

We welcome recent graduates, career starters, and candidates from customer service, retail, hospitality, communications, and other people-focused backgrounds.

Key Responsibilities

• Communicate with customers in a professional, friendly, and engaging manner.
• Build positive customer relationships through in-person interactions.
• Answer questions, explain products or services, and help customers understand available options.
• Support sales initiatives by identifying customer needs and explaining relevant offerings.
• Assist with marketing, branding, promotional activities, and customer engagement campaigns.
• Represent client brands while maintaining a positive and professional image.
• Help address customer concerns and direct questions to the appropriate team member when needed.
• Collaborate with colleagues to meet customer service and sales goals.
• Participate in training sessions, team meetings, and ongoing professional development.

What We’re Looking For

• Strong verbal communication and interpersonal skills.
• Enjoyment of working with people and interacting with customers face-to-face.
• A positive attitude, willingness to learn, and professional approach.
• Dependability, organization, and the ability to work as part of a team.
• Interest in customer service, sales, marketing, branding, promotions, or client relations.
• Comfort learning new products, services, and customer engagement techniques.

Experience is not required. We consider candidates with backgrounds in retail, hospitality, food service, customer support, sales, communications, and other transferable-skills roles, as well as recent high school or college graduates.

Training & Development

• Training provided for role-specific responsibilities and client offerings.
• Ongoing coaching and feedback.
• Opportunities to develop communication, customer service, sales, and marketing skills.
• Team collaboration and opportunities to pursue additional responsibilities as available.

Important Position Details

• This is a full-time, onsite position.
• The role involves direct, face-to-face customer interaction.
• This is not a remote or work-from-home position.
• Candidates must be able to commute reliably to the work location.
• Compensation and any performance-based incentives will be discussed during the hiring process.

How to Apply

If you enjoy communicating with people, learning new skills, and building experience in customer service, sales, and marketing, we encourage you to apply. We welcome motivated entry-level candidates who are ready to learn and contribute to a team.

We are an equal opportunity employer and consider applicants in accordance with applicable employment laws.

Pay: $24.68 - $29.72 per hour

Expected hours: 32.0 – 40.0 per week

Work Location: In person