Client Service Executive

**Key Responsibilities:**

1. **Customer Interaction:**

• Respond promptly to customer inquiries via phone, email, or in-person.
• Address and resolve customer issues related to orders, deliveries, and services.

2. **Problem Solving:**

• Utilize strong problem-solving skills to identify solutions and ensure customer satisfaction.
• Escalate complex issues to higher management when necessary.

3. **Communication:**

• Maintain clear and effective communication with customers, ensuring they are informed about their queries and resolutions.
• Collaborate with internal teams to ensure seamless service delivery.

4. **Customer Feedback:**

• Gather and analyze customer feedback to improve service delivery.
• Implement strategies to enhance customer satisfaction and loyalty.

5. **Record Keeping:**

• Maintain accurate records of customer interactions and transactions.
• Update customer information in the database as required.

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Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person