Client Service Executive

Experience Required: 4-5 Years

Job Role: Client Service Executive
CTC: 5-7 LPA
Location: Koramangala, Bengaluru

Work Mode: On-site

Who Are We?

Were Honeycomb Creative Support, a marcom agency with 18+ years of experience in branding, digital marketing, design, and content. Our client list includes Tanishq, Decathlon, Taneira, Titan Watches, Edward Lifesciences, Infosys, Ogilvy, Bosch, Abbott, ITC, and more.

We also run three sister brands:

• Photostop An artists archive for fine art print needs.
• Anamala Homestay – A dreamy getaway resort in Kerala.
• Mudkart Living – An eco-construction material supplier.

What You’ll Be Doing

• Manage multiple client accounts and build strong, long-term client relationships.
• Act as the primary point of contact and handle regular client communication, meetings, and reviews.
• Own projects end-to-end, from receiving the brief to final delivery.
• Create timelines, manage budgets, coordinate resources, and ensure timely, quality execution.
• Convert client requirements into clear briefs and coordinate with creative, strategy, digital, tech, video, and production teams.
• Monitor project budgets, profitability, scope, invoicing, and collections.
• Proactively handle client concerns, scope changes, and expectations while identifying upselling and account growth opportunities.
• Ensure strong internal collaboration, quality checks, client satisfaction, and repeat business.

What We're Looking For

• Ad. Agency experience is mandatory for this role.
• 4–5 years of experience in client servicing/account management within a creative, advertising, digital, branding, or integrated marketing agency**.**
• You may be required to work from our client’s office location, if needed.
• Proven experience handling multiple client accounts and projects simultaneously.
• Strong understanding of agency workflows, creative processes, timelines, budgets, and resource planning.
• Experience working with creative, digital, branding, social media, video, or integrated campaigns.
• Ability to independently manage client communication and project execution.
• Strong communication and presentation skills.
• Ability to manage client expectations and handle difficult conversations professionally.
• Experience with budgeting, invoicing, scope management, and commercial discussions.
• Proven ability to identify account growth, upselling, and cross-selling opportunities.
• Strong attention to detail and ownership from brief to final delivery.
• Ability to work comfortably in a fast-paced agency environment.

What’s In It For You?

• Work Hours: 10 AM – 6:30 PM - hard stop, with no late-night grind unless there’s an emergency.
• All-expense-paid trips to Anamala Homestay when working on resort projects free stay, food, and more.
• Direct mentorship from our founders and CEO.
• Weekly upskilling and team-building sessions with an external mentor with 25+ years of advertising experience.
• Creative freedom to execute your ideas and build a strong portfolio across vibrant, growing brands.
• Work with a diverse mix of branding, digital, creative, content, and video projects.
• Office located in Koramangala, Bengaluru.

How to Apply

Send your resume along with a cover letter to [email protected] explaining why you would be a strong fit for this role.

Important: This is a fully on-site position. Candidates must be based in Bengaluru or be willing to relocate.

Please note: Prior Ad.agency experience is mandatory for this position.