Client Service Executive

We are hiring multiple candidates for the position of Client Service Coordinator / Client Service Executive. We are looking for confident, energetic, reliable, and well-spoken individuals with excellent English communication skills, client handling experience, and a professional attitude. The selected candidate will be responsible for coordinating with Public Sector clients, managing communication between clients and internal teams, attending meetings, documenting updates, and ensuring smooth project/task coordination. We work with Govt Department clients in Punjab and Federal, so candidates must be comfortable working in the morning till late evening. Local candidates who can easily commute to the office will be preferred.

Key Responsibilities

Communicate professionally with clients through calls, emails, visits and other communication channels.

Act as a point of contact between clients and internal teams.

Coordinate with multiple stakeholders, including clients, team members, and management.

Attend client and internal meetings, take notes, and share meeting minutes with the concerned teams.

Follow up on assigned tasks, project updates, and client requirements.

Support internal teams in completing client deliverables within the required timeline.

Manage multiple projects, tasks, and deadlines at the same time.

Maintain proper documentation of processes, updates, client instructions, and project progress.

Identify issues, prioritize tasks, and escalate concerns when required.

Help ensure timely completion of work while maintaining client satisfaction.

Adapt quickly to changes in priorities, project requirements, and client expectations.

Maintain polite, professional, and calm communication, especially under pressure.

Requirements

Excellent English communication skills, both verbal and written.

Prior experience in customer support, client coordination, project coordination, or client-facing roles.

Ability to communicate confidently with clients over calls and Zoom meetings.

Strong client handling and stakeholder coordination skills.

Ability to manage multiple tasks, deadlines, and priorities in a fast-paced environment.

Soft-spoken, polite, and professional personality.

Ability to work under pressure without becoming aggressive or unprofessional.

Strong note-taking, documentation, and follow-up skills.

Good problem-solving skills with the ability to identify alternatives and contingency plans.

Positive attitude, reliability, and willingness to take ownership.

Ability to coordinate with internal teams and ensure smooth task completion.

Must be comfortable working onsite and in evening shifts.

Education

BS/MS degree is required.

Candidates with training or experience in project management may apply with a degree in any discipline.

Preferred Skills

Experience in project coordination or client success roles.

Basic understanding of project management processes.

Good knowledge of MS Office, Google Workspace, and online communication tools.

Ability to prepare meeting notes, reports, and task updates.

What We Offer

Market-competitive salary

Professional growth opportunities

Supportive and collaborative work environment

Training and development opportunities

Application Question(s):

Are you comfortable communicating with clients over calls and Zoom meetings?

Do you have experience working with Public Sector clients?

What's your expected salary?

Work Location: In person

Pay: Rs60,000.00 - Rs80,000.00 per month

Work Location: In person