Client Service Executive

Job highlights

• Job Type - Full time. . We are looking for a proactive and organized Client Service Executive to manage client communication,coordinate with internal teams,track project timelines,and ensure client satisfaction.
• Required Skills
• Experience - 2-3 yrs

Job Summary

Position - Client Service Executive. Experience - 2-3 yrs. Location - Mumbai (Thane), Maharashtra, India. Notice Period - Immediate joiner - 15 days. Job Type - Full time.

We are looking for a proactive and organized Client Service Executive to manage client communication, coordinate with internal teams, track project timelines, and ensure client satisfaction.

Responsibilities

• Act as the primary point of contact for clients and internal teams (Web, SEO, and Support).
• Coordinate website updates, SEO activities, client approvals, and project deliverables.
• Manage client emails and WhatsApp queries within defined timelines.
• Convert client requests into tasks using ClickUp and ensure timely follow-ups.
• Conduct client onboarding, introductory calls, and periodic review meetings.
• Understand client requirements, share updates, and resolve concerns efficiently.

Required Skills

• Excellent verbal and written communication.
• Strong client-handling and interpersonal skills.
• Good coordination, organization, and follow-up abilities.
• Basic knowledge of SEO processes and website project management.
• Familiarity with ClickUp, Gmail, and WhatsApp Business.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.