Client Service Manager

To execute projects/ day to day delivery of everything that goes out from the Growth Track to its clients. Lead a team through various middle level managers/ Team Leads and actively consult with clients regarding the challenges confronting businesses pursuing an online / offline strategies to drive traffic, increase conversion, increase average order size and visitor loyalty.

Responsibilities

 Building and maintaining relationships with clients and guiding teams towards the achievement of client objectives

 Aware and in pursuit of opportunities for account growth with existing clients

 Responsible for all client communications, conflict resolution, and compliance on client

deliverables

 Work collaboratively with the planning and creative teams to develop and execute

online/offline strategies

 Manage program execution and financial performance while ensuring that overall strategy is sound and on point

 Effectively manage projects to deliver on Cost, Quality, and Timing targets

 Compile and analyse search data and metrics and make decisions regarding campaign

direction

 Basic knowledge of SEM, SEO, Website Development, Social Media & Content

 Maintain schedule performance index and cost performance index

 Follow-up with cross functional departments to strictly adhere to time and action calendar

 Keep quality check-up right from the start till completion of the project

 Provide thorough training to the team members; mentor and guide them on regular basis

Job Requirement

 Prior work experience of more than 5 years in Client Servicing / Account Management

 Should have the ability to effectively and efficiently manage a large team

 Strong awareness on Google Algorithm Updates

 Ability to specify technical changes to technical/development teams

 Excellent communication skills.

Pay: ₹20,000.00 - ₹70,000.00 per month

Benefits:

• Flexible schedule
• Health insurance

Application Question(s):

• Do you have idea about Digital Marketing terms?

Language:

• English (Required)

Work Location: In person