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Client Service Manager | Lower North Shore

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Onsite

Client Service Manager | Lower North Shore

Gough Recruitment NSW

Client Service Manager | Lower North Shore

Skills

Sales OpsCommunication Campaign

6 days ago

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Important information


Contract type:

Permanent

Location:

New South Wales, Australia

Work mode:

Onsite

Published on:

21 October 2026

What they need


Are you a highly organised, polished and proactive real estate professional who thrives in a fast-paced environment? This is an exceptional opportunity to work alongside a highly successful sales agent within a growing, premium real estate group!

Our client is seeking an outstanding Client Service Manager / Business Manager to become the backbone of a high-performing sales operation. This is a pivotal role for someone who loves being across every detail, delivering exceptional client service and ensuring everything runs seamlessly behind the scenes.

The Benefits

  • Salary $110K, negotiable depending on experience!
  • Monday – Friday role – enjoy your weekends!
  • Work directly alongside a highly successful sales agent
  • Join a premium, expanding real estate group
  • Incredible opportunity to become an integral part of a successful sales business
  • Fantastic team culture with a collaborative, supportive environment
  • Enjoy autonomy, responsibility and the opportunity to truly make the role your own
  • Diverse, exciting position – no two days will ever be the same!
  • Work within a professional, high-performing team that values excellence
  • Excellent opportunity for an experienced EA, CSM or Sales Administrator ready to step up!

The Role

As the ultimate right-hand person to a leading sales agent, you will be responsible for ensuring every aspect of the business operates seamlessly while delivering a first-class experience to vendors and clients.

Your day-to-day responsibilities will include:

  • Acting as the key point of support to a highly successful sales agent
  • Preparing impressive listing presentations, proposals and sales reports
  • Coordinating marketing campaigns, advertising and property launches
  • Organising and attending property photoshoots
  • Managing sales administration and keeping campaigns running smoothly
  • Building exceptional relationships with vendors and ensuring they feel valued throughout the sales process
  • Coordinating vendor gifts and personalised client experiences
  • Proactively managing priorities, deadlines and day-to-day business operations
  • Being one step ahead, anticipating needs and ensuring nothing falls through the cracks!

Who We're Looking For

We are looking for someone who is more than just organised – we want a superstar who takes pride in their work, loves delivering exceptional service and can confidently take the reins!

  • Previous experience in real estate sales administration, EA, CSM or business management
  • Impeccable presentation with a warm, engaging and professional personality
  • Exceptional organisation, time management and attention to detail
  • Confidence to work independently without needing constant direction
  • Outstanding communication and relationship-building skills
  • A proactive, can-do attitude with the ability to think two steps ahead
  • Someone who thrives in a fast-paced, high-performing environment
  • Certificate of Registration or Class 2 Licence

Opportunities like this don't come around every day! If you're an ambitious real estate professional who wants to work alongside a successful agent, take genuine ownership of a business support role and be part of an exciting, growing group, we want to hear from you!

Apply Now!

For a confidential discussion, contact Isabelle Bourgeois on [0455 604 163](tel:0455 604 163) or email [email protected].
All applications will be treated with the strictest confidentiality.

Know someone perfect for this opportunity? Refer a friend and receive a $250 referral voucher for a successful placement!

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