Client Service Officer / Assistant Manager (Learning Centre Operation)

We are looking for the right candidates to join our young, friendly Customer Servicing team. The role on offer ( Client Service Officer / Senior Client Service Officer / Assistant Manager ) will be subject to candidate experience.

Our cultures:

1. Friendly Environment
2. Work Hard, Play Harder
3. Collaborative: Teamwork Makes the Dream Work

Benefits:

• 13 days paid annual leave
• Paid birthday leave
• 17 days paid public/centre holidays
• 5-day work week with regular days off on Sunday & Monday
• Competitive Base Salary with Attractive Bonus Scheme
• Career Development and Progression
• Study Grant

Requirements:

• Candidates with previous Learning Centre experience will be given priority
• Passionate in education field, LOVE children
• Diploma or above with at least 1 year working experience preferred (Fresh graduates will also be considered, more important is your ability to learn and have a positive attitude)
• Fluent in English, Cantonese and Mandarin
• Good communication skills, warm, patient, customer-oriented, organised, mature and detailed-minded
• Willing to work flexible hours or in shift

Responsibilities:

• Greet customers and create a positive first impression, ensuring a warm, happy and inviting atmosphere in the centre
• Engage with customers to understand their needs, answer inquiries, and provide course consultation
• Work closely with NETs to monitor student progress and schedules
• Ensure smooth day-to-day operations, and maintain a clean and organised centre environment
• Assist in events, curriculum coordination, supplier liaison, and other administrative works
• Issue invoices and maintain cash register

Visit our Facebook page for more information!
https://www.facebook.com/explorer.island/

(Salary / Job title is reflective of experience. Interested applicants should send email with a cover letter and resume with expected salary. Only short listed candidates will be contacted for an interview; however, all applications will be kept on file for 6 months. All application information will be treated in strict confidence and used only for recruitment purposes.)