Client Service Officer / Receptionist

About Us
Arise Allied Health is a well-established, NDIS-registered provider offering a range of therapeutic services to our clients. We pride ourselves on our commitment to delivering high-quality care and fostering a supportive environment for both our clients and staff. Our Old Reynella clinic is growing, and we are seeking a motivated and customer-focused Client Service Officer / Receptionist to join our team.

About the Role
We are looking for a part-time Client Service Officer / Receptionist to work 3-4 days a week at our Old Reynella clinic. This role is ideal for someone who is passionate about helping people, enjoys working in a dynamic environment, and has excellent administrative and communication skills.

Key Responsibilities:

• Greeting clients and visitors with a warm, professional demeanor.
• Managing phone calls, emails, and appointment bookings.
• Supporting therapists with administrative tasks, including maintaining client records and preparing documents.
• Handling NDIS-related enquiries and processing documentation.
• Ensuring the clinic reception area is organized and welcoming.

About You:

• Previous experience in a customer service or reception role (experience in a healthcare setting is a plus).
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time efficiently.
• Proficient in Microsoft Office and experience with practice management software (desirable).
• Familiarity with NDIS processes and requirements (advantageous but not essential).
• A positive attitude and a proactive approach to problem-solving.

Why Join Us?

• Be part of a supportive and professional team.
• Competitive pay and opportunities for professional growth.
• A friendly and inclusive work environment.
• Flexible part-time hours (3-4 days a week).

How to Apply:
If you’re ready to make a difference and be part of a team that values client care and teamwork, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience via the SEEK application portal.