Client Service - Project Manager

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. 

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.

Your missions / What you'll do

Your main mission will be to manage challenging projects and ensure that customer solutions are delivered on time according to budget and the required quality standards in order to strengthen Murex reputation in implementing solutions for clients.In your day to day you will :

• Manage and deliver projects on time, on budget, and up to Murex quality standards in order to achieve client satisfaction

• Be responsible to provide the project financials & reporting in assigned areas including resource costs/client invoicing

• Support the sales function to facilitate the winning of new business/projects

• Ensure the project team (project manager officer, business analyst, stream leads, team members) is fully engaged

• Manage effectively the issues escalation to the appropriate level within the client’s or our organization when necessary

• Obtain the client’s acceptance of the solution upon project completion

Your profile/Who you are

• Engineering degree (Bachelor or Masters) or equivalent or Master’s degree in Finance/Business + At least around 10 years’ business experience  of which 5+ of project management experience in the delivery of a technology platform

• Experience in an international setting and project delivery in a vendor environment

• Prior experience as part of a management team (lead role with plan, resource and issue/change responsibilities) that successfully managed a full life cycle implementation

• Experience in supporting business development opportunities through proposal creation, review and presentation

• Customer focus

• Good French and English skills

• Good communication skills, both written and verbal