Client Service Representative

Job Overview

Client Service Representative (Full-Time)

Randall Rubeis – Farmers Insurance Agency | The Woodlands, TX

Randall Rubeis - Farmers Insurance Agency is seeking a motivated and results-driven Client Service Representative to join our growing team. This position combines exceptional customer service with insurance sales opportunities, making it ideal for someone who enjoys helping people while earning rewards for their performance.

This is more than just a customer service role—it's an opportunity to build a rewarding career in the insurance industry. We provide training, support, and opportunities for professional growth while working in a positive, team-oriented environment.

Salary Range: $40,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities

Requirements

Please complete the assessment in order to be considered for this position.

Requirements:

• Property & Casualty Insurance License is required.
• Strong communication, relationship-building, and sales skills
• Customer service and/or sales experience preferred
• Self-motivated, competitive, and goal-oriented
• Ability to confidently recommend products and ask for the sale
• Organized, detail-oriented, and capable of managing multiple priorities

Responsibilities

Key Responsibilities:

• Deliver outstanding service to existing clients through phone, email, and in-person interactions
• Review client insurance needs and recommend appropriate coverage solutions
• Generate new business through referrals, cross-selling, account rounding, and lead follow-up
• Identify and capitalize on sales opportunities within the agency's existing client base
• Assist clients with policy changes, billing questions, claims support, and coverage reviews
• Build long-term relationships that promote client retention and agency growth
• Meet or exceed individual sales and production goals

About Us

Randall Rubeis- Farmers Insurance Agency is known for providing great service to every one of our clients, and ensuring they have an exceptional experience with each encounter. Located in MAGNOLIA, our dedicated team is growing and we have a client service rep position open, Apply today