Client Service Representative

Stark HomeCare LLC is looking for a reliable, professional, and patient-focused Patient Service Representative to join our team.

This position is primarily remote, with occasional in-office attendance as needed. The ideal candidate is organized, dependable, comfortable speaking with patients and healthcare professionals, and able to manage scheduling responsibilities while providing excellent customer service.

What You'll Do

• Schedule and coordinate patient appointments and services
• Communicate with patients, families, caregivers, providers, and referral sources
• Answer incoming calls and respond to patient inquiries professionally
• Confirm appointments and follow up on scheduling changes
• Maintain accurate patient and scheduling information
• Coordinate caregiver and patient schedules
• Assist with referrals, authorizations, and related administrative tasks
• Document communications and updates accurately
• Identify scheduling conflicts and resolve them promptly
• Provide a welcoming and professional experience to every patient and family
• Perform other administrative duties as needed

What We're Looking For

• Previous experience in a medical office, home care, healthcare, or customer service setting preferred
• Strong communication and interpersonal skills
• Excellent organizational and time-management skills
• Comfortable working independently in a remote environment
• Professional telephone and customer service skills
• Strong attention to detail and accuracy
• Ability to handle confidential patient information appropriately
• Comfortable using computers, email, scheduling systems, and Microsoft Office
• Ability to multitask and prioritize in a busy environment
• Dependable, professional, and patient-focused attitude

Work Location

Primarily Remote
Occasional in-office presence (Philadelphia South Street location)may be required for meetings, training, onboarding, or other business needs.

Schedule

Part-Time — Schedule to be discussed

Compensation

$18 to $21 / pay based on experience and qualifications.

Why Join Us?

At Stark HomeCare, we believe home care should feel personal. We're building a team that values professionalism, responsiveness, and genuine care for the people we serve.

If you're organized, dependable, and enjoy helping people, we'd love to hear from you.

To Apply:
Please submit your resume.

Must be able to pass a background check.

Contact:

For questions or additional information, please contact us at: [email protected]

Pay: $18.00 - $21.00 per hour

Expected hours: 24.0 per week

Work Location: Hybrid remote in Philadelphia, PA 19147