Client Service Representative

Description

We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.

Some of the responsibilities you will own in this role:

• Provide friendly, quality customer care to patients and clients
• Process invoices payments
• Answer phones, schedule appointments, and obtain all necessary medical history
• Determine the status of the patient’s immunizations and tests
• Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
• Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
• Accurately input data into computer software
• This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*

Preferred Qualifications

• High school diploma
• Weekend availability as needed
• Must be able to lift 30-50 pounds
• Client service experience, preferred

Benefits

• Paid time off
• Health insurance
• Dental Insurance
• Vision insurance
• Employee discounts
• Flexible schedules
• 401K with company match
• Training and Career development

About Chisholm Trail Veterinary Clinic - New Braunfels

Chisholm Trail Veterinary Clinic of New Braunfels, in New Braunfels, TX, is a full-service veterinary clinic, and a part of the three Chisholm Trail Veterinary Clinics, that are dedicated to supporting your companion animal and large animal veterinary needs. Our skilled veterinarians are equipped to provide care for cats, dogs, and large animals including equine, bovine, porcine, ovine, and caprine veterinary care.

We offer a comprehensive range of services including veterinary surgery, nutritional counseling, parasite prevention programs, allergy diagnostics and treatment, and puppy and kitten care. With every patient, we take a truly customized approach to care; with state-of-the-art in-house diagnostics tools and laboratory, we have the ability to capture a quick and accurate diagnosis of every pet’s condition. Beyond our care plans, we support pet and animal owners in areas including dentistry, pain management, behavior counseling, senior pet care, and much more.

Our skilled veterinarians and staff create personalized wellness and preventive plan specific to the patient's health care needs and lifestyle. We take every step to give pets the best possible care and the first step is our wonderful staff.

Chisholm Trail Veterinary Clinic - New Braunfels is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.

Equal Opportunity Employer Policy

Chisholm Trail Veterinary Clinic of New Braunfels is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.