Client Service Representative

United Management is looking for a full-time Client Service Representative to become part of our Winnipeg team.

This role is a good fit for someone who enjoys meeting people, learning about new technology, and helping customers make sense of their choices. You’ll be introduced to a range of telecommunications offerings and will develop the knowledge needed to confidently communicate with customers in a professional setting.

No telecommunications background is required. Training is provided.

What You’ll Be Responsible For

Rather than spending your day behind a desk, you’ll interact directly with customers and become a knowledgeable point of contact for the services we represent.

Your day may involve:

• Connecting with customers and creating a comfortable, professional interaction
• Finding out what matters most to each individual before discussing available solutions
• Becoming familiar with telecommunications services, features, and current offerings
• Breaking down technical or service-related information into simple terms
• Helping customers compare available choices based on their circumstances
• Responding to questions and following up when additional information is needed
• Completing customer details and other required documentation
• Keeping your knowledge current as products and offerings change
• Sharing customer feedback and observations with the wider team
• Taking part in regular meetings and skill-building sessions

What We’re Looking For

You don’t need to arrive with industry experience. We’re more interested in your approach to working with people.

You may be a strong fit if you:

• Communicate comfortably with a wide range of customers
• Are curious and willing to learn about telecommunications
• Pay attention when people explain what they’re looking for
• Can absorb new information and put it into practice
• Handle customer conversations with patience and professionalism
• Stay organized and follow through on assigned tasks
• Work well around others while remaining accountable for your own responsibilities
• Are looking for a full-time opportunity

Experience in telecommunications, retail, hospitality, customer relations, or another public-facing environment is an asset, but it is not a requirement.

Training & Development

We provide the resources and guidance needed to learn the role, including:

• Initial training covering products, services, and workplace procedures
• Ongoing coaching as you gain experience
• Opportunities to build communication and customer-relations skills
• Exposure to the telecommunications industry
• A collaborative team environment
• Full-time

Work Location: Winnipeg, Manitoba — In person

United Management is an equal opportunity company and welcomes applications from qualified candidates of all backgrounds.

Pay: $700.00-$950.00 per week

Work Location: In person