Client Service Representative

The Blue Oasis Pet Hospital is looking for a Part-Time Client Service Specialist/Receptionist to join our team in Mount Juliet, TN. We are a small private practice that is AAHA Accredited, Fear Free Certified, and fully integrated/paperless. The Receptionist will greet and assist visitors and clients of the organization.

The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.

Responsibilities:

• Guest services – Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested. Route calls and messages to the proper channel.
• Administration – Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. Keep good electronic records. Maintain office supplies. Maintain an integrated system for text, email, and patient reminders. Manage a schedule for those needing support and schedule appointments as required.

Requirements:

• A high school diploma is preferred
• Proficient with Microsoft Office Suite
• Reliable, professional, courteous and patient
• Excellent communication and writing skills
• Reliable transportation to and from the job location
• Experience with Cornerstone Practice Management Software a plus

About Blue Oasis Pet Hospital:

We are a team of committed and confident professionals devoted to strengthening the Human-Animal-Bond. We are a nurturing team that support and uplift each other. We are not rooted in the old, we are always adapting and moving our profession forward in the pursuit of excellence. We are not just any pet hospital….

WE ARE BLUE OASIS PET HOSPITAL

The Blue Oasis Pet Hospital benefits include (but are not limited to) paid uniforms, Aflac supplemental offered, pet benefits, quarterly bonuses, skill level compensation system and a retirement benefit plan with 3% matching contributions. Full-time employees have additional benefits that include a monthly medical stipend to go towards premiums or other healthcare costs, paid holidays, paid vacation, paid sick time, annual continuing education stipend and pet benefits. All details of benefits are available upon hire in our Employee Handbook.

Employees can also take advantage of our EAP (Employee Assistance Program), Fear Free Certified Professional Training and Certification, and access to AAHA membership benefits.

Job Type: Full-Time, Part-Time, and PRN positions available.

Expected hours: 40 per week for Full-Time, 20 per week for Part-Time, and +/- 10 per week for PRN.

Benefits for Full-Time and Part-Time:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: In person

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person