Client Services Administrator

MARS Recruitment is currently partnering with a professional and growing organisation to recruit a Client Services Administrator to join their team on a permanent basis.

This is a great opportunity for an organised and personable administrator who enjoys being the first point of contact for clients and supporting a busy team behind the scenes.

About the role

Working closely with the wider team, you will play an important role in keeping day-to-day client services and administration running smoothly.

Your responsibilities will include:

• Managing client enquiries via phone and email
• Providing a high level of customer and client service
• Coordinating appointments, documentation and general administration
• Preparing correspondence, reports and other client documentation
• Maintaining accurate records and updating internal systems
• Assisting with invoicing and general accounts administration
• Supporting the wider team with day-to-day administrative tasks
• Building positive relationships with clients and internal stakeholders

About you

We are looking for someone who is organised, professional and confident dealing with people. You may currently be working in a client services, administration or office support role and be looking for your next step.

You'll ideally bring:

• Previous experience in administration, client services, or corporate services
• Excellent communication and interpersonal skills
• Strong attention to detail and organisation
• Confidence using Microsoft Office and business systems
• A proactive approach and willingness to help wherever needed
• The ability to manage competing priorities in a busy environment

What's on offer?

• $70k - $75k + super
• Permanent full-time opportunity
• Supportive and collaborative team environment
• Professional office environment
• Opportunity to develop your administration and client services experience
• A role where you'll have genuine interaction with clients and make a difference to their experience

MARS Recruitment is managing this position exclusively.

If you're an experienced administrator or client services professional looking for your next opportunity, we'd love to hear from you.