Client Services Administrator

Are you a highly organised professional with a passion for client service and administration? Do you thrive in a professional environment where attention to detail and accuracy are essential? V & A Accountants and Business Advisors is seeking a motivated Client Services Administrator to join our growing team and play a pivotal role in delivering exceptional support to our clients and professional staff.

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About Us

At V & A Accountants and Business Advisors, we provide trusted accounting, taxation, and business advisory services to a diverse client base. Our reputation is built on professionalism, integrity, and personalised service. As our firm continues to expand, we are looking for a dedicated administrator who will contribute to our culture of excellence and support the seamless operation of our practice.

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The Opportunity

As a Client Services Administrator, you will be the primary point of contact for a dedicated group of valued clients and a key support to our accountants and advisors. This role offers variety, responsibility, and the opportunity to build a rewarding career in professional services.

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Key Responsibilities

• Acting as a key point of contact for clients and delivering a consistently professional client experience.
• Work collaboratively and directly with senior accountants and managers to respond to client queries and requests.
• Maintain and update client records and practice management systems.
• Maintain Company & Trust registers to ensure compliance with regulatory requirements.
• Assist with ATO and ASIC lodgements, applications, and correspondence.
• Provide administrative support to accountants and advisors, including document preparation and reporting.
• Monitor and manage compliance deadlines for BAS, Income Tax Returns, and ASIC company statements.
• Contribute to the smooth running of the office.

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About You

• Minimum 2 years experience in administration, client services, and/or professional services (accounting)

• Prior experience with the ATO and ASIC required

• Proficiency in Microsoft Office Suite

• Familiarity with platforms such as Xero, NowInfinity, FYI and BGL SF360 will be highly regarded.

• Strong organisational skills with the ability to manage competing deadlines.

• Professional communication skills and exceptional attention to detail.

• Able to multitask and work in a busy, fast-paced environment

• A proactive, reliable team player with a strong client service focus.

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What We Offer

• A supportive and collaborative workplace culture.
• Modern systems and technology to support your success.
• The chance to work with a respected and expanding firm where your contribution will make a difference.

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How to Apply

If you are a motivated and detail-oriented professional who is passionate about client service, we would love to hear from you.

Please click the apply now button to submit your application.