Client Services & Project Administration Coordinator

Are you at your best when you’re helping a team stay organised, work efficiently and deliver great work?

At TBB Planning, we’re looking for a highly organised, systems-minded professional to join our business support team and coordinate the administration that keeps our projects, clients and Perth office running smoothly.

Why TBB Planning?

We’re one of WA’s leading planning and urban design consultancies, shaping places that have a positive impact today and into the future. With over 30 specialists and a 50-year legacy, we bring expertise, creativity and collaboration together to deliver lasting outcomes.

You’ll become a trusted point of support for our planners, helping them find information, navigate systems and keep project administration moving. You’ll also contribute to the professional and welcoming experience we create for our clients and visitors.

About the role:

This is a hands-on project administration role, rather than a planning or project management position. You’ll:

• Coordinate new project set-ups across our business systems including project financial information and document workflows.
• Administer project documents, agreements and onboarding requirements, and help resolve project administration queries.
• Support invoicing, debtor follow-up, tender monitoring, contract administration and project close-out processes.
• Take responsibility for reception, visitors, meeting rooms, incoming calls and general office requirements.
• Provide first-line systems support and work with our external IT providers to resolve issues and keep things running smoothly.
• Support team events and coordinate client activities and industry events.

This is a full-time, office-based role in our Perth CBD workplace.

About you:

You’ll thrive in this role if you are:

• Experienced in administration or project support, ideally within a professional-services or project-based business.
• Highly IT competent, with strong Microsoft 365 and SharePoint skills and sound document management experience.
• Process-minded and solutions-focused, with a natural instinct to improve how work gets done.
• Highly organised and accurate, even when balancing changing priorities and deadlines.
• Confident and professional when following up team members, responding to queries and assisting clients.
• Practical and collaborative, with the willingness to help across project administration, client service and office coordination.
• Quick to learn new systems and comfortable helping others use them consistently.

Experience with invoicing, contracts or project administration in planning, architecture, engineering, property or another consultancy environment would be highly regarded.

What you’ll get

• A competitive salary package.
• A trusted role where your ideas and improvements will have a visible impact.
• Professional development and involvement in systems and workflow improvements.
• A people-focused workplace and a friendly, supportive team.
• A central Perth CBD office and a range of perks, including bonuses, a day off at Christmas, regular social events, ergonomic workstations, barista-style coffee and healthy snacks.

Join a team that values you.

At TBB, we sign on to the ethos “we do this with heart” . Caring for one another, our clients and the quality of our work is central to who we are.

If this sounds like you, we’d love to chat.

Submit your CV and cover letter via SEEK or on our website. We’re reviewing applications as they come in, so don’t wait.

We welcome applications from people with diverse backgrounds and experiences. If you require any adjustments during the recruitment process, please let us know.