Client Services Assistant Director

KEY RESPONSIBILITIES

• Serve as the primary relationship manager for a portfolio of high-value international trust, corporate and fiduciary structures.
• Build and maintain trusted relationships with clients, family offices, intermediaries, legal advisers, banks and other professional partners.
• Oversee the administration of complex fiduciary arrangements, ensuring the highest standards of governance, compliance and client service.
• Act as Director of client and in-house entities and exercise authorised signatory responsibilities in accordance with internal policies and delegated authorities.
• Provide strategic guidance on governance, fiduciary, regulatory, banking, legal and wealth structuring matters.
• Ensure compliance with all applicable AML/CFT requirements, regulatory obligations and internal risk management frameworks.
• Identify opportunities to enhance client relationships, improve service delivery and support business development initiatives.
• Mentor, coach and develop junior team members, fostering technical excellence and a culture of continuous learning.
• Collaborate closely with colleagues across jurisdictions to deliver seamless solutions for international clients.
• Contribute to the ongoing enhancement of operational processes, controls and best practices.

 

REQUIREMENTS

• Solid fiduciary, legal or banking education and background
• Extensive experience in the management of trust and corporate structures and in dealing with HNWI in a fiduciary environment
• Full member of STEP or equivalent professional qualification
• Strong AML/CFT background and application of policies and procedures in accordance with internal and regulatory guidelines
• Willingness to travel
• Fully computer literate (MS Office and Navision)
• Fluent written and spoken English and Mandarin required. Other languages are an asset.
• Excellent communication and client relationship skills
• Analytical skills with problem-solving capability and acting independently on mandates assigned
• Flexible approach to working in the team and within the organisation
• Exceptionally reliable, precise, conscientious and professional
• Able to establish priorities and work in the most effective manner
• Capable of multitasking with high quality standards
• Able to cope with pressure
• Able to lead, develop and train staff members
• Character: Professional, diplomatic, helpful, co-operative, constructive and positive minded and at ease in everyday working situation especially when facing clients and representing the firm. Absolute discretion, loyalty and high ethical standards.

 

 

WHY JOIN US

• Work with prestigious international clients and family offices.
• Shape complex cross-border wealth and fiduciary solutions.
• Be part of an entrepreneurial, agile and growing global firm.
• Collaborate with highly experienced professionals across multiple jurisdictions.
• Build a meaningful career with opportunities for leadership and progression.