Emmtoria Law
Client Services Assistant - Legal
21 days ago
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Important information
Contract type:
Permanent
Location:
Hinckley, UK
Work mode:
Onsite
Published on:
5 October 2026
What they need
Client Services Assistant- Full Time
Are you a people person, super organised, and the kind of person who can balance compassion, efficiency and professionalism on a phone call without breaking a sweat?
Then we want to hear from you!
We’re looking for a Client Services Assistant to become one of the friendly faces at the heart of our growing law firm.
We are seeking a proactive and detail-oriented Client Services Assistant with a focus on legal support to join our dynamic team. In this role, you will serve as a vital point of contact for clients, legal professionals, and internal teams, ensuring smooth communication and efficient handling of legal administrative tasks.
Your enthusiasm and organisational skills will help uphold the high standards of client care and customer service, and operational excellence that define our firm. This position offers an exciting opportunity to develop your skills within a fast-paced legal environment, contributing to meaningful work that supports client satisfaction.
What you’ll be getting up to:
- Greeting all clients and visitors with a smile
- Answering calls and dealing with enquiries
- Booking client appointments and keeping diaries organised
- Providing fantastic customer service
- Helping with general admin and directly assisting the firm managers in keeping the office running smoothly
- Supporting the wider team wherever needed
- Performing general administrative tasks such as photocopying, scanning and managing office supplies
- Being the person who knows what’s going on!
You’ll be:
- Friendly, confident and approachable
- Organised and switched-on
- Great on the phone
- Experienced in demonstrating organisational skills and an attention to detail
- Comfortable using computers and everyday office systems
- Preferably experienced in working in a law firm
- Able to manage multiple tasks simultaneously while maintaining accuracy and professionalism
- A team player with a “let’s get it done” attitude
Why join us?
We’re a relatively new, growing law firm with a fresh approach. We’re ambitious and we like working with people who bring energy, personality and ideas to the table no matter the role.
If you’re looking for a role where you’ll be valued, trusted and part of a team — rather than just another person behind a desk — this could be the one.
Think you’ve got what it takes?
Send us your CV or drop us a message for a confidential chat.
Great people. Great team. Great opportunity.
Your next adventure could start here…
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
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