Client Services Associate

Client Services Associate

Tampa, FL
Full-time | Monday–Friday | 9:00am–5:30pm | On-site

Supporting Clients. Strengthening Relationships.

We’re looking for a Client Services Associate to support day-to-day client relationships and help ensure requests, account information, and follow-ups are handled professionally and efficiently.

Working closely with clients and internal teams, you’ll help coordinate information, resolve routine issues, and keep client accounts and communications organized.

Key Responsibilities

• Serve as a point of contact for client requests and inquiries
• Maintain accurate client and account information
• Coordinate requests with internal departments
• Track follow-ups and outstanding client requirements
• Prepare and manage client documentation
• Provide updates and information to clients
• Schedule meetings and coordinate client communications
• Assist with account updates and routine administrative processes
• Identify issues and escalate them when appropriate
• Maintain professional and timely client communication

What You’ll Bring

Previous experience in client services, customer support, account coordination, administration, sales support, or relationship management is helpful.

Strong communication, organization, attention to detail, and professional judgment are important. You should be comfortable working with business clients, managing multiple priorities, and using standard office systems.

Training will be provided on company systems and processes.

Job Details

Location: Tampa, FL
Schedule: Monday–Friday | 9:00am–5:30pm
Employment: Full-time, permanent
Work setting: On-site

If you’re looking for a professional client-facing role with opportunities to develop your account and relationship-management skills, submit your current resume for consideration.

We are an equal opportunity employer and consider qualified applicants in accordance with applicable federal, state, and local laws.

Pay: $56,582.07 - $61,711.74 per year

Benefits:

• 401(k)
• Paid time off
• Paid training
• Parental leave

Work Location: In person