B
Boardroom Corporate Services Sdn Bhd
Client Services Associate, Fund Services
Skills
Compliance
1 month ago
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Important information
Contract type:
Permanent
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
17 September 2026
What they need
- Professionally liaise/respond to investor, adviser and client queries and task escalations in a timely and accurate manner per agreed Service Level Agreements.
- Process validation, batching and data entry of applications, transfers, static transfers and redemptions in line with process requirements and Service Level Agreements.
- Report all client incidents or complaints in a timely manner via CAMMS.
- Ensure compliance with Boardroom’s policies, procedures and audit processes.
- Complete validation for Anti-Money Laundering and Politically Exposed Persons as required.
- Ensure accurate input of client/security holder data into SREG in relation to static changes and Off Market.
- Transfers as per AML, FATCA, Mfund requirements and Unlisted Requirements.
- Daily processing of applications via Mfund or Calastone systems.
- Daily downloads of BPAY payments to relevant funds as required.
- Daily reconciliation of funds received and banked.
- Daily, weekly or monthly reporting of applications and transfers.
- Upload, entry and authorisation of unit pricing.
- Create and process payments for redemptions or commissions.
- Manage any rejections and follow-up where necessary using email or other correspondence tools.
- Investigations for investor or client enquiries including recalling documents from storage and system searches.
- Provide support, guidance and back up to other team members as required.
- Any other tasks/project assigned by your superior and management.
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