Client Services Consultant Data Management

Responsible for translating the client’s business requirements into specific systems, applications or process designs for very large complex technology solutions and integrating architecture. Acts as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. Provides direction for design activities. Often project-based, sometimes working at customer sites. Also responsible for high-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities. Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s business. - Knowledge: Internally recognized technical or business contributor uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.

• Possesses a specialized level of technical expertise or business acumen with accomplished track record
• Networked within the industry and acknowledged expert by peers
• Represents the company at industry forum and conferences
• Develop and/or applies innovative technologies and concepts
• Technical or business consulting resource to business level managers
• Job Complexity / Contribution : Works on advanced complex technical projects or business issues requiring state of the art technical knowledge or industry. Recognized as the in-house expert on specific technologies.
• May manage resources to achieve group objectives
• Decisions have major impact on organization, both internally and externally
• Supervision : Goals generally communicated in “solution” or project goal terms. Means of arriving at a solution not generally determined by other than the incumbent.
• Sets direction for high-impact and/or long-range strategic/technical projects
• Leads major initiatives/projects
• Virtually self-supervisory
• Experience : Bachelors and 12+ years of related experience; at this level a post-graduate degree is typically expected or

Masters degree and 10+ years of related experience or PhD and 7+ years of related experience

R026080