Client Services Coordinator

For more than 60 years, Superior PLUS Realtorshas been a trusted name in the Lima and Allen County real estate market. With over $250 million in closed transactions and a team backed by 400+ years of combined experience, we know what it takes to deliver results.

We are a full-service real estate company, offering expertise in residential sales, property management, mortgage, title, and insurance. Our commitment to integrity, professionalism, and client-focused service has made us a leader in the community.

At Superior PLUS Realtors, we invest in our people with strong support, training, and resources to help you succeed. Join us and be part of a team where your growth and success matter.

We are seeking a motivated and detail-oriented Client Services Coordinator to join our real estate team. In this role, you will serve as a key point of contact for our clients, ensuring a smooth experience during property listings, showings, and transactions. You will work closely with agents, property managers, and internal teams to support operations and maintain accurate client and property records.

Responsibilities

• Serve as the first point of contact for buyers, sellers, and tenants via phone, email, or in person
• Assist clients with property inquiries, scheduling showings, and transaction-related requests
• Coordinate with real estate agents, lenders, and title companies to ensure smooth closings
• Maintain and update client and property records in CRM and MLS systems
• Track and report on client interactions, listings, and transaction status
• Help resolve client issues and escalate to management when needed
• Support onboarding of new clients and facilitate ongoing communication throughout the buying, selling, or leasing process

Qualifications

• High school diploma or equivalent; Associate's or Bachelor's degree preferred
• Previous experience in real estate, property management, or client-facing roles is a plus
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks, including property listings and client inquiries
• Proficiency with Microsoft Office, MLS systems, and CRM software