Client Services Coordinator

About Us

Based in Telford, Shropshire, we work with clients throughout the UK in a variety of waste industry sectors to provide solutions that meet ever-increasing environmental regulations.

We’re excited to announce a new opportunity to join our growing team as a Client Services Coordinator.

The successful candidate will be accustomed to managing an ever-changing list of priorities and providing an incredibly accurate level of administrative support with a keen eye for detail.

Key Responsibilities

As our Client Services Coordinator, you will play a pivotal role in supporting both internal and client-facing functions, ensuring the seamless operation and delivery of services.

You will:

• Ensure all documentation produced by the company is accurate and of a high standard.
• Maintain accurate client and project records.
• Ensure professionalism and accuracy in all communications.
• Support consultants and colleagues with the coordination of client projects and service delivery activities.
• Use company-approved digital and AI-assisted tools to support document production, information gathering, client communications and administrative processes.
• Review and validate information generated through digital tools, ensuring all work remains accurate, professional and fit for purpose.

About You

We are looking for a detail-oriented and organised individual with:

• Strong IT skills: Proficiency in Microsoft Outlook and Word is essential.
• Attention to detail: A commitment to producing accurate, high-quality work.
• Excellent organisational skills: The ability to manage a dynamic workload and changing priorities.
• Technology and innovation: Confidence in adopting new technologies, including AI-assisted tools, to improve efficiency while maintaining excellent quality standards.
• Critical thinking: The ability to exercise sound judgement and verify information before sharing it with clients or colleagues.
• Communication skills: A professional, confident and accurate approach to written and verbal communication.
• Industry experience not required: We provide full training to support your success in the role.

If you have experience in a similar business support role and you’re passionate about delivering high-quality service in a dynamic environment, we’d love to hear from you.

Why Work for Us?

• Salary of £28,000–£30,000 per year, depending on experience.
• Company pension scheme.
• Employee Assistance Programme, providing access to confidential support for work, health and life matters.
• 24 days’ holiday.
• Free on-site parking for hassle-free commutes.
• Two paid volunteer days per year to contribute to causes that matter to you.
• Opportunities to develop new skills and contribute to a growing business.

Apply Now

Ready to bring your skills to our team? Apply now and start your journey with us.

All applicants must be eligible to work in the UK at the time they start employment.

Pay: £28,000.00-£30,000.00 per year

Work Location: In person