Client Services Executive

ROLE:

We are looking for a motivated Client Services Executive to support the commercial team in managing client relationships and ensuring seamless campaign execution across Augustus Media brand. This role requires someone who is highly organized, responsive, and confident in coordinating between clients and internal teams.

SKILLS :

• 1–3 years of experience in client servicing, account coordination, or digital media operations (agency or publisher background preferred).
• Strong communication and email etiquette.
• Excellent organization and time management skills.
• Ability to manage multiple live campaigns and follow structured processes.
• Understanding of social media publishing formats (Reels, Stories, TikTok, tagged content, boosting basics).
• A proactive mindset with strong follow-up discipline and ownership mentality.

KEY RESPONSIBILITIES:

• Act as the main point of contact for assigned clients.
• Manage day-to-day communication and ensure timely responses and approvals.
• Convert signed proposals into internal execution briefs and align with content, editorial, and production teams.
• Monitor deadlines and follow up proactively to ensure smooth delivery.
• Review deliverables before publishing to ensure accuracy in format, tagging, captions, and overall quality.
• Support in preparing mid-campaign updates and final performance reports.
• Keep tracking sheets and documentation clean, updated, and organized.

PEOPLE :

• Assist in fostering a high performance led culture
• Bring along a positive, collaborative, ready to learn attitude at all times
• Develop SMART performance objectives alongside your line manager
• Promoting Augustus as a great place to work, ensuring positivity is championed and your team feels prepared to live out the 3 core values

PROFESSIONAL DEVELOPMENT

• Build on your emotional intelligence and self-awareness
• Grow your presence in the industry, including relationships within agency partners and industry bodies to support professional stature
• Complete mandatory training

ABOUT AUGUSTUS

The consumption of media is ever present, yet the mediums and the means are ever evolving. We are

a ‘New Media’ company, born in one of the most dynamic and vibrant cities in the Middle East.

Our vision is to establish and maintain a ‘New Order’ of media advertising with data and

content at the heart of everything we do.

Augustus is a Middle Eastern digital media company based in Dubai and Riyadh and has

been designed to adapt and evolve to this perpetually changing media environment. Our

mission is to be the ‘New Media’ company of choice in the Middle East by generating

profitable growth through innovation and breaking the mold in marketing communications.

Values

We understand that achieving our mission is based upon strong values and we have identified

three that sit right at our core.

- Ingenuity: There is a bit of genius in everything we do. We take pride in our creative originality.

• Tenacity: Good things come to those who work for them. We always persevere and persist.

• Velocity: High level performance is about speed and momentum. We are fast and agile in how we

think, operate and how we act