Client Services Executive

Client Services Executive, Holiday Accommodation

Bokarina, Sunshine Coast QLD | Client Services (Hospitality & Tourism) | Fulltime

About the Company

Alloggio is a fast-growing holiday home and hotel accommodation provider, operating the largest national portfolio of short-term rental homes, along with hotels, motels and caravan parks. Our mission is to transform property into valuable accommodation, with a Globally Connected, Locally Trusted approach.

About the role

As Client Services Executive, you’ll be the direct point of contact for property owners, helping them get the most from their investment. You’ll manage and grow an assigned portfolio, look after the guest experience, and lead the Front Desk and Housekeeping teams. You’ll report to the Portfolio Manager, with support from Alloggio’s central teams.

Duties

• Build productive, long-term relationships with property owners
• Manage and grow your assigned portfolio, working with the Business Development Manager
• Oversee guest check-in, check-out, key management and after-hours escalations
• Lead the Housekeeping team and conduct regular property inspections
• Coordinate maintenance quotes and manage contractors and vendors

Skills & Experience

• Proven experience managing accommodation assets profitably
• Strong local contacts and relationship-building skills
• Commercial acumen, with a record of growing revenue or properties
• Experience with systems such as RMS, HomHero, Guesty, Hirum or Zoho
• Current driver’s licence and Australian work rights

Culture
People enjoy working at Alloggio because they’re trusted to run their own portfolio and build genuine relationships with owners and guests. You’ll join a team with a growth mindset, where upskilling and helping each other are part of the everyday.

Benefits

• Ownership of your own portfolio
• Comprehensive on-site training
• Access to Zoho Learn and support from team leaders and managers
• Career growth within a rapidly expanding national company
• Bokarina location

Skills & Experience

• Proven experience managing accommodation assets profitably
• Strong local contacts and relationship-building skills
• Commercial acumen, with a record of growing revenue or properties
• Experience with systems such as RMS, HomHero, Guesty, Hirum or Zoho
• Current driver’s licence and Australian work rights

Culture
People enjoy working at Alloggio because they’re trusted to run their own portfolio and build genuine relationships with owners and guests. You’ll join a team with a growth mindset, where upskilling and helping each other are part of the everyday.

How to Apply
Click APPLY to submit your application. For a confidential discussion, contact Ina Joubert on [email protected] .