Client Services Executive (Immigration)

About the Role

We are looking for a client-focused and detail-oriented Client Services Executive to support our immigration operations in Singapore.

This role is primarily focused on post-sales client servicing, while also providing support to sales consultants and participating in basic marketing initiatives. It is ideal for candidates who enjoy working with people, managing processes, and developing strong coordination skills.

Key Responsibilities

Client Servicing (Primary Focus)

Manage client cases and ensure smooth progress throughout the application process

Provide guidance on documentation and procedures

Handle client enquiries and maintain strong client relationships

Ensure timely follow-ups and high service standards

Sales Support

Assist sales consultants with case onboarding and basic eligibility coordination

Support documentation preparation before case submission

Marketing Support

Assist in simple marketing tasks such as preparing promotional materials (e.g. posters, basic content)

Requirements

Minimum Diploma qualification (or equivalent)

Minimum 1 year of experience in client service / admin / coordination roles

Strong communication skills and ability to handle client interactions professionally

Good organisational and multitasking abilities

Detail-oriented with strong execution skills

Positive attitude and willingness to learn

Comfortable working in a structured, process-driven environment

What We Offer

Competitive base salary

Monthly performance bonus for strong performers

Medical benefits and allowances (including mobile, computer, and attire support)

Stable working hours: Monday to Friday, 9:00 AM – 6:00 PM

Structured training and onboarding support

Clear career progression pathway within the organisation

Opportunities for internal career advancement and cross-border transfers

Convenient CBD office location (near Raffles Place / Telok Ayer MRT)

Globevisa is the flagship of immigration industry. By right of professional group of foreign lawyers, excellent customer service system,considerate overseas service and assistance from our strategic partners, we can provide you with all-round services. As the leading brand in domestic immigration market, we have set up branches in many major cities.To provide better ‘one-stop immigration services’ to clients, we have presently setup branches in ‘Vancouver, Toronto, Melbourne, Auckland, Singapore, HongKong, Cyprus, Sydney, Lisbon, Greece’, etc. to provide clients with services such as settling down so that they have nothing to worry about. As a domestic innovative immigration company, we have been implementing the coreconcept of ‘Excellence comes out of professionalism’. Thereby, we have achieved outstanding achievements, great honors and numerous awards.

On an international level, Globevisa has also grown to be regarded as the Chinese firm of choice by various leading professional firms around the world.