Client Services (Fund Management Support)

Job Summary

Reporting to the Head of Client Services, you will support portfolio managers by conducting market research, executing trades, and reconciling transactions with partner banks and brokers. You will play a key role in managing investor onboarding, ensuring regulatory compliance, and assisting with fund administration to drive operational excellence.

Responsibilities

Process onboarding, subscription, and redemption requests by coordinating with investors to complete due diligence checks and documentation accurately and promptly

Collaborate with business support providers to execute transactions and fulfill investor requirements efficiently and responsibly

Conduct follow-up calls with investors to ensure adherence to all regulatory requirements and maintain compliance standards

Maintain comprehensive investor records, including trade, settlement, funding, and reconciliation data, to support accurate reporting and audit readiness

Assist in meeting tax reporting obligations and audit requirements through detailed fund administration and NAV reconciliation activities

Support the preparation of marketing collateral to enhance investor relations and communication efforts

Lead administrative and process improvement projects as assigned to optimize operational workflows and support business growth

Skills, Knowledge and Competencies

Collaborate effectively with cross-functional teams to achieve shared objectives and support operational goals

Identify operational issues proactively and escalate them to management promptly to mitigate risks

Manage multiple tasks under pressure with responsibility and attention to detail to ensure accuracy and compliance

Apply strong analytical skills to interpret data and support decision-making in trade execution and fund administration

Utilize proficiency in MS Office to prepare reports, presentations, and documentation with clarity and precision

Communicate clearly and professionally with investors, partners, and internal stakeholders to facilitate smooth operations