Client Services Manager ( Events)

• Lead client servicing for corporate events, weddings, exhibitions, experiential marketing projects, and brand activations.
• Build and maintain strong relationships with high-value clients, vendors, partners, and stakeholders.
• Understand client requirements, event objectives, branding expectations, budgets, and project scope to deliver tailored event solutions.
• Manage end-to-end client accounts from briefing and proposal development through event execution and post-event follow-up.
• Prepare and present quotations, cost estimates, budgets, service proposals, and project presentations based on client requirements.
• Coordinate with internal teams including creative, production, operations, logistics, and procurement to ensure seamless project execution.
• Collaborate with vendors and suppliers to obtain competitive pricing, negotiate commercial terms, and ensure timely submission of quotations.
• Monitor project timelines, deliverables, approvals, and client communications to ensure on-time delivery.
• Ensure exceptional client experience, service quality, and successful execution while meeting budget and quality standards.
• Handle client escalations, conflict resolution, negotiations, and change requests with professionalism.
• Identify opportunities for account growth, client retention, upselling, and repeat business.
• Mentor, guide, and supervise the client servicing team while driving operational excellence and continuous process improvement.

Preferred Background

• Experience in client servicing within the event management, weddings, experiential marketing ( Mandatory).
• Proven experience managing premium clients, key accounts, and leading client servicing teams.

Qualification

• Bachelor's Degree in Marketing, Business Administration, Event Management, Mass Communication, or a related field.

Preferred Skills

• Client Relationship Management
• Event Planning & Coordination
• Budgeting & Cost Estimation
• Proposal & Quotation Preparation
• Vendor Management & Negotiation
• Stakeholder Management
• Project Coordination
• Excellent Communication & Presentation Skills
• Team Leadership & People Management
• Problem Solving & Conflict Resolution
• Time Management & Multitasking
• Strong knowledge of the Event Management Industry( Mandatory)
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM tools (preferred)

Company: Gold Feather Events
Location: Madhapur, Hyderabad, Telangana
Job Type: Full-Time
Work Mode: Work From Office (WFO)
Experience: 2-4 Years

Contact Information

Website: https://goldfeatherevents.in/
Instagram: https://www.instagram.com/goldfeatherevents
Whatsapp: 9000317625
Email: [email protected]

Office Address: 102, Brindavanam, Road no 9, Kakateeya Hills, Avenue 3 Madhapur, 500081 Building, next to Voltron Charging Station, Hyderabad, Telangana 500081

Working Hours

Monday – Friday
10:30 AM – 6:30 PM

How to Apply

Send your updated resume to [email protected] Feather Events
Location: Madhapur, Hyderabad, Telangana
Job Type: Full-Time
Work Mode: Work From Office (WFO)
Experience: 6-8 Years

Contact Information

Website: https://goldfeatherevents.in/
Instagram: https://www.instagram.com/goldfeatherevents
Whatsapp: 9000317625
Email: [email protected]

Office Address: 102, Brindavanam, Road no 9, Kakateeya Hills, Avenue 3 Madhapur, 500081 Building, next to Voltron Charging Station, Hyderabad, Telangana 500081

Working Hours

Monday – Friday
10:30 AM – 6:30 PM

How to Apply

Send your updated resume to [email protected]

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person