Client Services Officer

Eagle Financial is a highly regarded accounting firm with offices across Sydney, Newcastle, and the Gold Coast. Due to continued growth, our centralised client services team in Balgowlah is looking for Client Services Officer 4-5 Days a week.

Located in Balgowlah on Sydney's Northern Beaches, this is a role that blends professional service excellence with community and connection. You’ll be part of a friendly, social team that enjoys regular office events and works collaboratively across teams.

ABOUT THE ROLE
You will play a pivotal role in our team, working with the Partners and Managers across the Eagle group and having direct communication with our clients.

 Specific tasks include:

• Answering phones calls and email correspondence both internally and externally.
• Mail handling - Managing incoming and outgoing post and couriers.
• Preparation of client documents and correspondence.
• Liaising with the ATO and other external organisations as required.
• Supporting the accounting team with administrative tasks.
• Administration support – Scanning and photocopying.
• Data entry - Maintaining client records and updating data bases across various systems.

Your responsibilities are not limited to the above. The opportunity to learn and take on more complex tasks are well within your reach for the right candidate.

THIS OPPORTUNITY IS PERFECT FOR YOU IF:

• You possess excellent communication skills.
• You're highly organised, detail oriented, and are able to multitask.
• You have strong time management skills and ability to prioritise.
• You're proactive and willing to learn.
• You're a team player with a collaborative mindset.
• You act with integrity, professionalism, and commit to client-first standards.

 Previous administration or customer service experience is desirable but not essential.

WHY JOIN US?

• Be part of a growing office where your role truly makes an impact
• Enjoy variety in your work day to day
• A collaborative team where your contribution will be valued