Client Services Representative

ABOUT NCEES

The National Council of Examiners for Engineering and Surveying (NCEES) is a national nonprofit organization dedicated to advancing professional licensure for engineers and surveyors. NCEES staff members develop and support the administration and scoring of all the national examinations used for engineering and surveying licensure in the United States. We also promote uniformity of the U.S. licensure processes through services for our member licensing boards and licensees. We are proud to promote excellence in all we do.

ABOUT OUR POSITION

As a client services representative, you will answer phone calls and chat questions and will respond to help tickets regarding exams, exam preparation materials, and NCEES activities and services.

WHAT WE ARE LOOKING FOR

You’ll need to have the following:

• An associate’s degree or high school diploma and 5 years of related experience
• A great attitude and exceptional customer service skills
• Effective written and oral communication skills
• Exceptional attention to detail
• Exceptional organizational skills
• Effective problem-solving skills
• Technical aptitude

OUR WORK ENVIRONMENT

Named a Best Places to Work in South Carolina for a fifth consecutive year, NCEES offers a casual environment where we work hard and have fun together.

We are dedicated to the growth and development of our staff. This position offers a competitive salary, based on experience. We also offer a full benefits package including medical, dental, vision, disability and life insurance, a generous 401(k) plan, paid holidays, flexible paid time off (PTO), quarterly staff events, onsite gym, gym membership reimbursement, birthday and anniversary awards, wellness programs, and more.

To apply for this position, please visit the NCEES Career Center to complete the application and submit your resume.

(For direct access to the NCEES Career Center, copy and paste the following URL into your browser's address bar: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0c7b8383-a701-4be9-b8db-d80a83d39176&ccId=19000101\_000001&lang=en\_US)